Contact The Host Upgrade Co.

Questions about a product, an existing order, delivery, or returns? We’re here to help.

Business Contact Information

Business name: The Host Upgrade Co.
Email: thehost@thehostupgradeco.com
Phone: +1 912-401-9230
Mailing address: PO Box 30887, Savannah, GA 31410-1833, United States

Customer Support

We normally respond within 1–2 business days. For questions about an existing purchase, include your order number so we can assist you more quickly.

Supplier-Direct and Made-to-Order Products

Some products are made to order or shipped directly by an independent supplier or third-party fulfillment partner rather than from our own facility. The Host Upgrade Co. remains your point of contact and will help coordinate order updates, delivery questions, and post-purchase support.

Freight Deliveries

For oversized products, the freight carrier may contact you directly to arrange a delivery appointment. Inspect the shipment before signing. If you notice visible damage, note it on the delivery receipt and contact us promptly with photographs of the product and packaging.

Shipping and Returns

Delivery estimates, shipping charges, eligible destinations, return procedures, and refund timing are explained in our published Shipping Policy and Return & Refund Policy. You can also use the contact form below to reach us.